Shirts, Suits & Dresses
If you are not 100% satisfied during your first fitting, we will make appropriate alterations and schedule a second fitting. While the majority of customers are completely happy with the fit of their items on the first fitting, it is the nature of custom made clothing that alternations and a second fitting are sometimes necessary. We are committed to ensuring that your item fits your properly and to your satisfaction.
It is also important for customers to understand however, that due to each item being custom made to the customer’s specific measurements, we cannot accommodate exchanges or returns once an item has been custom made. That said, if we made any mistake with the order, we will absolutely fix or replace the item or items in question.
Unworn accessories can be returned within 30 days for store credit.